Privacy Policy

At Nex-GenMobility, operating the XCricket BD service in partnership with Grameenphone Bangladesh, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and share your information when you subscribe to our service. By subscribing, you agree to the practices described below.

1. Information We Collect

Personal Information

• Subscription Data: We collect your Grameenphone mobile number and necessary billing information.
• Age Verification: We may request data to verify that you are 18 years or older.

Technical Information

• Device and Network Info: Including your IP address, mobile network, device model, and browser type.
• Usage Data: Pages visited, time spent, and content accessed on the service.

2. How We Use Your Information

• Service Delivery: To activate and maintain your subscription and send SMS alerts for renewals.
• Customer Support: To respond to queries and assist you.
• Service Enhancement: Analyze usage trends to improve user experience.
• Legal Compliance: Fulfill regulatory and legal obligations in Bangladesh.

3. Cookies and Tracking Technologies

We may use cookies or similar tools to personalize content. You may disable cookies through your browser settings.

4. Data Sharing and Disclosure

We do not sell or rent your personal data. We may share it with authorized parties only when legally required.

5. Retention of Your Information

Your information is retained only as long as necessary for operational, legal, and compliance purposes.

6. Children’s Privacy

This service is for users aged 18 and above or those with parental/guardian consent. We do not knowingly collect data from children under 18.

7. Data Usage and Charges

Accessing XCricket BD may incur standard data charges as per your Grameenphone mobile plan.

8. International Data Transfers

Your information may be processed outside Bangladesh, but always in compliance with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy. Continued use of the service after changes indicates your acceptance of the updated terms.

10. Contact Us

For questions or concerns, contact us at: [email protected]