Terms and Conditions
The XCricket BD service is published by Nex-GenMobility, Compass Building, Al Shuhada Street, Al Hamra Industrial Area, Ras Al Khaimah, United Arab Emirates. The service is available and intended only for users with a SIM card, and it is automatically renewed for successive periods of the same duration.
Financial Terms
You may terminate your subscription at any time by sending an SMS with the text UNSUB to the number from which you subscribed or email us to unsubscribe from the service at [email protected].
Please ensure that your browser does not use any third-party blocking technologies and that you have a good internet connection for fast access to content. These terms ("Terms") set out the basis on which XCricket BD ("we," "us," or "the Company") provides its services to you. You and XCricket BD are referred to collectively as the "Parties," or individually as a "Party." By registering for an account, you enter into a binding contract with the XCricket BD entity identified in section 13.9 (Contact Us) and acknowledge that you have the authority to agree to these Terms. Please read these Terms and policies carefully. These Terms and supporting policies constitute the entire agreement between you and XCricket BD regarding your access to and use of the services and your provision of any information to XCricket BD through the services. These Terms may be modified from time to time by posting the updated version via the services, and it is your responsibility to review the revised Terms and any other updates. Your continued use of the services after such changes constitutes your acceptance. We may change the services or remove any features, functions, or aspects of the services at any time and for any reason.
1. Overview
XCricket BD provides a subscription service that allows subscribers to play games, download apps, ringtones, wallpapers, fitness content, stream movies and TV series, and more ("XCricket BD Content") on certain internet-connected devices, including but not limited to mobile phones, computers, tablets, and others ("Device"). "Services" means the services provided by XCricket BD that allow you to discover and access XCricket BD Content, including all features and functionalities, recommendations, and reviews, through our website and user interfaces, as well as all content and software associated with our services.
2. Account
2.1 Registration
To use the services, you must have an internet connection, a Device, and register for an online account via xmcricket.com either directly or by clicking on an advertisement on a third-party website promoting the services ("Account"). By registering for an Account, you represent and warrant that: (i) you have read, understood, and agree to be bound by these Terms, as may be amended from time to time, (ii) any information you provide to us during registration or thereafter is true, accurate, up-to-date, and complete, and (iii) you are the owner of the Device.
2.2 Account Information
You are responsible for maintaining the confidentiality of your login credentials and for all access to and use of the services through them (whether authorized by you or not). You may not share your Account with anyone, and you agree to notify us immediately of any unauthorized use or disclosure of your login credentials by sending an email via the help page. You agree to maintain the security of your password. XCricket BD shall not be liable if we are unable to recover or reset a lost password. We reserve the right to deny access, use, or registration to any Account at any time and for any reason, including if we have reason to believe the Account was created with false information or used for fraudulent purposes. If you change settings or permissions within the services, it may take some time for such changes to take effect.
3. Billing
3.1 Fees
You may purchase a paid subscription to the services from XCricket BD or via a third party as a value-added service, such as a mobile service provider ("Mobile Provider"), and you will be required to pay recurring subscription fees for the services, including taxes and possible transaction fees ("Subscription Fees"). You can find details of Subscription Fees on our website, where we will outline the available fee options.
3.2 Payment Method
To use the services, you must provide one or more payment methods as required during the registration process. You authorize us to attempt to re-charge the payment method linked to your Account if your primary payment method is declined or no longer available to cover Subscription Fees. You remain responsible for any outstanding amounts. If a payment is not successfully settled due to expiration, insufficient funds, or any other reason, and you do not cancel your Account, we may suspend your access to the services until payment is successfully collected. Your payment method provider may impose additional charges, such as international transaction fees or payment processing fees. Check with your payment provider for details.
3.3 Mobile Provider Billing
For more information on billing via your Mobile Provider, please review your provider’s billing support terms.
3.4 Electronic Payment Billing
For more information on billing via electronic payments, please review the supporting terms for that method.
3.5 Price Changes
We may change Subscription Fees from time to time with prior written notice to you.
3.6 Free Trial Periods
We may offer free trial periods for the services to non-subscribers from time to time ("Trial Period"). The Trial Period may be canceled at any time during its duration in accordance with these Terms. Active subscribers are not eligible for any Trial Period. If you engage in prohibited actions such as creating multiple accounts to access the Trial Period, canceling and reactivating subscriptions to access it again, or using deceptive means, we may immediately suspend or terminate your Account. Trial Periods may vary in length and availability depending on region or service type.
3.7 Refunds
We strive to provide high-quality services and products, but some customers may request refunds. Refunds are granted at our sole discretion. If you are not satisfied with your subscription, you may request a refund through the customer support team. If approved, we will refund the amount to the payment method used, minus any fees or discounts, and the process may take 7 to 10 business days.
3.8 No Payment Information Storage
XCricket BD does not collect or store your payment information, such as credit card details or account numbers. We use PCI-compliant payment service providers to process all payments.
4. Terms of Use
4.1 Age Requirement
You must be at least 18 years old to subscribe to the services. Individuals under 18 may use the services only with parental consent and under the parent’s Account.
4.2 Authorized Use Policy
The services and their content are intended for personal and non-commercial use. You may use them for the following purposes:
4.2.1 Contact Us: We are here to help; whether you call, email, or interact with our bots, we are ready to assist you with any questions you may have.
4.2.2 Interaction with XCricket BD Content: You may use and/or download XCricket BD Content in accordance with these Terms.
4.2.3 Join the Community: Whether you are a gaming enthusiast or fitness expert, you are invited to join conversations in our subscriber community.
4.2.4 Tell a Friend: While we protect our trademarks and associations, we encourage subscribers to spread the word about our services in ways that attract new users to join our community.
4.2.5 Use of VPN: We understand that VPN usage is legal in many regions, and while our sites do not restrict it, we advise users to use VPN cautiously. Please note that some services, prices, and terms may vary depending on the VPN server used. Therefore, users are responsible for ensuring VPN usage is disabled when accessing our services to obtain the correct services, prices, and terms.
4.2.6 Rewards: The company clarifies that games, apps, and content offered do not include any prizes and/or any implied offers of "chances to win." By participating, users acknowledge and agree that our content is not associated with financial rewards or physical items and/or any other prizes. To review the full acceptable use policy, please click here.
4.3 Content Access
Available content may vary depending on the type of subscription and geographic location, and may change from time to time.
4.4 Updates
XCricket BD software may receive automatic updates without prior notice, and your continued use of the services constitutes your acceptance.
4.5 Display Quality
Content display quality varies depending on device, internet speed, and location. We do not guarantee display quality, and load times may vary based on multiple factors.
4.6 Devices
You are responsible for ensuring your Device is compatible with the services. We do not guarantee device performance.
4.7 Prohibited Use
You are prohibited from: sharing login credentials, bypassing security measures, uploading malware, using the services in violation of intellectual property rights or laws, or publishing unlawful or offensive content. Any attempt to disrupt services is illegal.
4.8 Service Security
We request that subscribers report any prohibited content or activity.
4.9 Monitoring
We may monitor electronic communications related to the services and report to authorities when necessary.
4.10 Third-Party Applications
We may use services from third parties such as Google or Facebook, and their use is subject to their own terms. We are not responsible for any obligations arising from your dealings with such parties.
6. Health and Fitness Disclaimer
If you need assistance during working hours, you may contact our customer service team at the specified number.
7. No Warranties
Please ensure your browser does not use blocking technologies and that you have a good internet connection for fast access to content.
8. Limitation of Liability
These Terms set out the basis on which XCricket BD ("we," "us," or "the Company") provides services to you. You and XCricket BD are referred to collectively as the "Parties," or individually as a "Party." By registering for an Account, you enter into a binding contract with us and acknowledge that you have the authority to agree to these Terms. These Terms and supporting policies constitute the entire agreement between you and XCricket BD. These Terms may be modified from time to time, and it is your responsibility to review updated versions. Your continued use of the services after any modification constitutes acceptance. We may change the services or remove any features or functionalities at any time and for any reason.
9. Indemnification
You agree to indemnify and hold harmless the Company, its affiliates, officers, employees, and agents from any claims, damages, liabilities, losses, or costs (including reasonable attorneys’ fees) arising from or related to your use of the services, your breach of these Terms or any applicable law, or your content. This obligation survives termination of these Terms or your cessation of service use.
10. Your Content
10.1 Submissions
The services may allow you to upload, post, send, store, or make content available, including messages, text, images, graphics, and other materials ("Content"). You are solely responsible for such Content. By making Content available through the services, you grant XCricket BD, its affiliates, and partners a perpetual, worldwide, non-exclusive, royalty-free, sublicensable license to use, modify, publish, distribute, display, and create derivative works from the Content for purposes of operating and improving the services or any other lawful purpose.
10.2 Right to Remove
XCricket BD reserves the right, at its sole discretion, to review, remove, or refuse to publish any Content. We are not responsible for any removal or non-publication of Content.
11. Intellectual Property Rights
11.1 Ownership
The services, including all content, features, and functions, are owned by XCricket BD and/or its licensors, and are protected by intellectual property laws. These Terms do not grant you any intellectual property rights in XCricket BD except as expressly stated herein.
11.2 License Grant
Subject to your compliance with these Terms, XCricket BD grants you a limited, non-exclusive, revocable license to use the services for your personal, non-commercial purposes. This license may be revoked at any time.
11.3 Feedback
If you provide us with any feedback or suggestions regarding the services, you grant us a perpetual, irrevocable, royalty-free license to use such feedback for any purpose.
12. Term and Termination
12.1 Term
These Terms remain in effect until terminated as set forth herein.
12.2 Termination by You
You may terminate these Terms at any time by ceasing to use the services and notifying us.
12.3 Termination by XCricket BD
We may terminate these Terms and your Account at any time, with or without cause or notice. If your Account is terminated for breach of the Terms, no fees paid will be refunded.
12.4 Effect of Termination
Upon termination, all rights granted to you under these Terms shall cease, and you must immediately stop using the services.
12.5 Survival
Certain provisions such as 4.7, 4.8, 5, 6, 7, 8, 9, 10, 11, and 12 shall survive termination.
13. General Provisions
13.1 Entire Agreement
These Terms, along with any policies or additional agreements referenced herein, constitute the entire agreement between you and XCricket BD and supersede any prior agreements.
13.2 Assignment
You may not assign these Terms or your rights or obligations hereunder without our prior written consent. We may assign them without restriction.
13.3 Communications
You agree to receive electronic communications from us, and all notices will be sent to the email address you provided.
13.4 Force Majeure
We shall not be liable for any delay or failure to perform due to causes beyond our reasonable control, including natural disasters, wars, terrorist acts, strikes, or government actions.
13.5 Subcontracting
We may subcontract any of our obligations under these Terms, and we remain responsible for their performance.
13.6 Notices
All notices to XCricket BD must be sent to [email protected].
13.7 Severability and Waiver
If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall remain in effect. Failure to enforce any provision shall not be deemed a waiver.
13.8 Headings
Headings are for convenience only and do not affect the interpretation of these Terms.
13.9 Contact Us
If you have any questions or comments regarding these Terms or the services, please contact us at [email protected].